Technical Sales and Customer Success Engineer

Technical Sales and Customer Success Engineer (NewSpace Technology)
Hardware & Manufacturing, Customer focused, Stakeholder management
Bavaria region (onsite /hybrid in EU) - up to 30% travel
€DOE

Are you a technical expert with a passion for customer success and space technology?

We are seeking a talented Technical Sales and Customer Success Engineer to join a dynamic and growing team. In this role, you will be responsible for providing exceptional customer support, driving customer adoption, and contributing to sales growth.

Key Responsibilities:

• Build strong relationships with customers and understand their unique needs.
• Provide technical guidance and support to customers throughout the product lifecycle.
• Onboard new customers and ensure a smooth transition.
• Identify opportunities for upselling and cross-selling.
• Collaborate with sales and engineering teams to deliver innovative solutions.
• Analyse customer data to identify trends and improve customer satisfaction.

Key Requirements:

• Bachelor's degree in engineering or a related technical field.
• Proven experience in customer success or technical sales.
• Strong technical knowledge of electro-mechanical systems.
• Excellent communication and interpersonal skills.
• Ability to understand complex technical concepts and explain them in simple terms.
• Strong problem-solving and analytical skills.
• Ability to travel as needed.
• Fluency in English

Nice to haves:

• Fluent in German
• Experience working in the NewSpace / Space industry
• Live in the Bavaria region

If this sounds like something you're interested in learning more about, please apply.