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Many of Dingo’s requirements involved newly created or highly specialised leadership roles, including regional positions requiring niche expertise and bilingual capabilities. This immediately narrowed an already limited talent pool, particularly as many suitable individuals were operating successfully in senior positions and were not actively engaging with the job market.
While Dingo had historically managed hiring internally rather than partnering with executive search specialists, this approach was time-intensive and took leaders away from business critical activities. With limited resource and hiring expertise, this also restricted access to a wider senior talent pool. As the business entered a new phase of growth, the leadership team identified a clear need for an external partner who could demonstrate a deep understanding of the organisation, the mining technology market, and the complexity of these new roles.
CSG Talent had already established a foundation of trust through ongoing engagement with the company’s Chief Operating Officer, Craig Banks. These early conversations focused on understanding the business and the pressures associated with post-acquisition growth.
Once the company reached the stage of expanding their executive team, Dingo shared the initial brief with a small number of recruitment companies. The mining technology recruitment team distinguished itself immediately through the pace and quality of engagement, responding with informed market insight and a clear understanding of both the role requirements and the wider business.
This reinforced confidence that CSG Talent could take ownership of complex senior searches, reduce the burden on internal teams, and deliver outcomes aligned with both immediate needs and long-term growth objectives. As a result, Dingo selected CSG Talent as its executive search partner, leveraging the mining executive search team’s specialist expertise and proven responsiveness.
CSG Talent’s deep understanding of Dingo’s operating model and the wider market became particularly valuable when the business identified the need to strengthen its commercial capability through the appointment of a Director of Marketing. As a newly created role, this position represented a strategic shift toward scaling a marketing function that would directly drive revenue. CSG Talent acted as a strategic advisor to guide Dingo in translating business objectives into a defined leadership role with measurable outcomes, with there being no framework for this in place previously.
CSG Talent used their expertise to consult on what the role should look like and provide insight into how the position was structured within similar organisations. This included delivering honest guidance on salary expectations to ensure the role was competitively positioned to attract top talent. Across all searches, CSG Talent applied an executive search approach built around detailed market mapping and targeted headhunting. The team identified and engaged passive talent who would not have been reached through traditional recruitment channels, which is a key advantage of working with an executive search partner.
This approach ensured Dingo had access to a highly targeted shortlist of candidates who matched both the technical and strategic requirements of the business. For particularly complex roles, such as those with the need for specific regional experience or language capability, CSG Talent set realistic expectations early and advised on the adjustments required to secure the right talent.
Communication was a key component of the partnership, with both parties maintaining frequent and transparent dialogue that allowed decisions to be made quickly and helped maintain momentum in the competitive market. By operating with pace and precision, CSG Talent saved Dingo’s leadership and HR teams significant time, enabling them to stay focused on their core operational goals.
Confidentiality also plays an important role in the relationship. As Dingo continues to explore further senior-level appointments, CSG Talent has supported the business discreetly, managing sensitive searches with control and professionalism. This ability to work confidentially while still delivering market insight and candidate engagement reinforces the value of an executive search partner and demonstrates the high level of trust in the relationship.
The Director of Marketing placement was completed within just two months from initial brief to signed offer, which is an impressive timeline for a senior-level hire within a niche and competitive market. The streamlined hiring process has had a measurable impact on internal efficiency by reducing the time commitment required from senior leaders and HR teams. This has allowed internal stakeholders to remain focused on operational delivery and strategic priorities while still maintaining full visibility and control over hiring decisions.
Since joining the business, the Director of Marketing has already started to build a scalable marketing function aligned with Dingo’s commercial objectives. The role will strengthen brand presence, support revenue generation across key regions, and shape how the organisation positions its predictive maintenance solutions in the market.
Through ongoing engagement, CSG Talent provides consistent market insight to help the business make confident talent strategy decisions. This advisory role supports forward planning, particularly as the company navigates the demands of post-acquisition growth and evaluates future leadership requirements.
For Dingo, the partnership has proven the value of a consultative executive search approach. The leadership team gains access to specialist talent that would be difficult to reach through traditional methods, hiring risk is reduced through extensive industry expertise, and the overall candidate experience is improved. As Dingo scales its global operations, this partnership ensures complex hiring decisions are made with confidence, reinforcing the role of executive search as a driver of sustainable growth.
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